Refund Policy

Last Updated: January 9, 2026

At Shakti Sankalp Safar (operated by Oxyhunger Foundation), we serve a social cause committed to youth fitness, environmental responsibility, and a drug-free India. We value every contribution made to support this mission.

However, as a non-profit initiative, we follow a strict refund policy to ensuring the funds raised are utilized effectively for the mission’s on-ground needs.

1. Donations (Sponsor a Kilometer)

All contributions made via the “Sponsor a Kilometer” program or general donations are treated as voluntary charitable gifts.

  • General Rule: Once a donation is made, it is non-refundable.

  • Reasoning: Funds are immediately allocated to daily logistics (nutrition, hydration, cycle maintenance) and mission activities (tree plantation, awareness materials), making reversal difficult.

2. Exceptions for Technical Errors

We understand that technology can sometimes fail. We will consider refund requests only in the following specific circumstances:

  • Duplicate Transactions: If a technical glitch caused your account to be debited twice for the same transaction.

  • Incorrect Amount: If a system error processed an amount different from what you authorized.

Note: Remorse or a change of mind after making a donation is not a valid ground for a refund.

3. Refund Process

If your case falls under the “Exceptions” listed above, please follow this process:

  1. Contact Us: Send an email to shaktisankalpsafar3@gmail.com within 3 days of the transaction.

  2. Required Details: Your email must include:

    • Full Name

    • Transaction ID / Reference Number

    • Date and Time of Transaction

    • Proof of Deduction (Screenshot or Bank Statement)

    • Reason for Refund Request

  3. Verification: Our team will verify the transaction with our payment gateway partner.

5. Processing Timeline

  • If a refund is approved, the amount will be reversed to the original payment method (Source Account).

  • Please allow 7 to 10 working days for the credit to appear in your bank account, depending on your bank’s processing times.

6. Contact Information

For any payment-related issues, please reach out to us:

Email: shaktisankalpsafar3@gmail.com Phone: +91 93074 67564

Head Office: Oxyhunger Foundation A94 f-no 206 Chadha Residency, Near Gandkutti, Vangani West – 421503, Ambernath, Dist- Thane.

Administrative Address: Beniwalon Ki Dhani, Kurchhi, PO: Kurchhi, Dist: Nagaur, Rajasthan 341025.